Terms of Service

Last Updated: August 21, 2025

OVERVIEW

Thank you for choosing to shop at charmonia.co, owned and operated by Charmonia, LLC (“Charmonia”). The following Terms and Conditions of Use (“Terms”) are entered into by and between You and Charmonia LLC (“Company,” “we” or “us”). These Terms of Service (“Service” or collectively “Services”), together with our Privacy Policy, Disclaimer, and any other documents expressly incorporated by reference, govern your use of the website www.charmonia.com and any affiliated subdomains (“Website”), including any features, content, product listings, transactions, and related services offered through the Website.

By accessing or using the Website — whether to browse, make a purchase, or otherwise engage with our offerings — you agree to be bound by these Terms. These Terms apply to all visitors, customers, and any others who access or use the Website.
By accessing or using the Website you agree to be bound by these Terms, without modification, and acknowledge reading them. If you disagree with any part of the Terms, you may not access the Website.

WE EMPHASIZE THE IMPORTANCE OF CAREFULLY READING THESE TERMS TO FULLY UNDERSTAND EACH PROVISION. WITHIN THESE TERMS IS A REQUIREMENT FOR INDIVIDUAL ARBITRATION AND A WAIVER OF CLASS ACTIONS AND JURY TRIALS. THIS MANDATES THAT DISPUTES BE RESOLVED THROUGH ARBITRATION ON AN INDIVIDUAL LEVEL, RATHER THAN RESORTING TO JURY TRIALS OR CLASS ACTIONS.

WARNING: CERTAIN PRODUCTS AVAILABLE THROUGH THE SERVICE MAY CARRY CERTAIN RISKS. YOU AGREE TO CAREFULLY READ ANY WARNINGS INCLUDED WITH PURCHASED PRODUCTS AND TO EXERCISE CAUTION WITH THE ITEMS YOU PURCHASE. ALL PURCHASES ARE MADE AT YOUR OWN RISK, AND CHARMONIA BEARS NO LIABILITY FOR THE PRODUCTS.

PRIVACY POLICY

Your use of the Website is also subject to our Privacy Policy. Please review our Privacy Policy, which also governs the Website and informs users of our data collection practices. Your agreement to the Privacy Policy is hereby incorporated into these Terms.

USAGE ELIGIBILITY

To access or use the Website, you must be 18 years of age or older and have the requisite power and authority to enter into these Terms. Children under the age of 18 are prohibited from using the Website. When applicable, you agree that you meet this requirement and have given us the necessary consent to permit any of your minor dependents to make use of this site.

If you are a user who creates a personalized account on our Site, you agree to notify us immediately of any unauthorized use of your password and/or account. The Company will not be responsible for any liabilities, losses, or damages arising out of the unauthorized use of your username, password, and/or account.

LAWFUL PURPOSES

You may use the Website for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through the Website. You agree to use the Website and to purchase products or services through the Website for legitimate, non-commercial purposes only. Using our products for any unlawful or unauthorized purposes, as well as violating any laws in your jurisdiction is strictly prohibited. This agreement entails refraining from reproducing, duplicating, copying, or exploiting any part of the Service without obtaining our explicit written authorization.

At any time, we reserve the right to refuse Service to any individual.

PERSONAL INFORMATION

Our Privacy Policy governs the handling of personal information you provide through the Site.

ACCURACY, COMPLETENESS, AND CURRENCY OF INFORMATION

While we make every effort to ensure that the content on this Website is free from errors, we do not give any warranty or other assurance as to the accuracy, completeness, timeliness or fitness for any particular purpose of the content and materials on this site beyond reasonable efforts to maintain the site. To the maximum extent permitted by law, we provide our website and related information, products, and services on an "AS IS" AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES, REPRESENTATIONS, OR GUARANTEES OF ANY KIND (WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE) INCLUDING BUT NOT LIMITED TO WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.

ACCURACY OF PRODUCT DATA; CURRENCY AND LIMITATIONS OF QUANTITY

With the exception of Policy, Terms, and User Content, the information we provide in connection with our Service is presumed to be thorough and reliable; nevertheless, such information may include typographical errors, pricing inaccuracies, and other errors or inaccuracies. We are committed to making reasonable efforts to monitor and promptly rectify any such errors on our products. We reserve the right to: (i) retract any stated offer; (ii) rectify errors, inaccuracies, or omissions; and (iii) modify prices, content, promotional offers, product descriptions or specifications, or other information, without any obligation to deliver prior notice of such changes (even following the submission, acknowledgment, shipment, or receipt of an order, unless prohibited by law). Furthermore, we retain the right to impose quantity restrictions (even after an order has been submitted and/or acknowledged) and to revise, suspend, or terminate an event, promotion, Supplier, Brand, or Boutique at any time without prior notice (including after an order has been submitted and/or acknowledged).

We've put forth our best effort to present the colors and images of our products at the store as accurately as possible. However, we cannot guarantee that your computer monitor will accurately display every color. Please visit our Shop Guide for more information on how to ensure the best possible shopping experience on our Site. We do not guarantee that the quality of any products, services, information, or other materials purchased by you will meet your expectations. Error corrections are decided on a case-by-case basis depending on the nature of the error.

INTELLECTUAL PROPERTY

The Website contains intellectual property owned by us as well as intellectual property licensed to us or provided by third-party designers, brands, and partners whose products are featured on the Website. This includes, but is not limited to, trademarks, copyrights, product images, logos, marketing materials, proprietary text, design elements, packaging, photographs, and video content (“IP”).

We reserve all rights in and to our common law and registered trademarks, service marks, copyrights, and other intellectual property rights, as well as any such rights belonging to our licensors, suppliers, and partners. You may not modify, publish, transmit, participate in the transfer or sale of, create derivative works from, distribute, display, reproduce, or perform — in whole or in part — any of our IP or that of our partners without prior written consent from the rightful owner. We reserve the right to immediately block your access to the Website and remove you from any service, without refund, if you are caught violating this intellectual property policy.

All content included as part of the Website, such as text, graphics, logos, images, video, and the compilation thereof, as well as any software used on the site is owned by us or used with permission from our partners and is protected by copyright, trademark, and other intellectual property laws. You agree to respect and abide by all intellectual property notices, terms, and restrictions applicable to such content.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the Content, in whole or in part.

NO GUARANTEE OF AVAILABILITY

Your use of the Website and any associated services may sometimes be subject to interruption or delay. We reserve the right to withdraw or amend this Website and any service or material provided on the Website in its sole discretion without notice. Due to the nature of the Internet and electronic communications, we and our service providers do not make any warranty that our Website or any associated resources or services will be error-free, without interruption or delay, or free from defects in design. We will not be liable to you should our Website or the resources or services supplied through our Website become unavailable, interrupted or delayed for any reason. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.

Information provided on the Website and any resources provided on or available for download from the Website is subject to change. We make no representation or warranty that the information provided, regardless of its source, is accurate, complete, reliable, current, or error-free. We disclaim all liability for any inaccuracy, error, or incompleteness in the information provided.

MALICIOUS CODE

Although we firmly endeavor to prevent the introduction of viruses or other malicious code (“malicious code”) through any hacking to our Website, we do not guarantee or warrant that our Website, or any data available on the Website, does not contain malicious code. We will not be liable for any damages or harm attributable to malicious code. You are responsible for ensuring that the process you employ for accessing our Website does not expose your computer system to the risk of interference or damage from malicious code.

EMAIL MAY NOT BE USED TO PROVIDE NOTICE

Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its officers, employees, agents or representatives in any situation where legal notice is required by contract or any law or regulation.

USER CONSENT TO RECEIVE COMMUNICATIONS IN ELECTRONIC FORM

For contractual purposes, you: (a) consent to receive communications from us in an electronic form via the email address you have submitted; and (b) agree that all Terms of Use, agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications would satisfy if it were in writing. The foregoing does not affect your non-waivable rights.

We may also use your email address to send you other messages, including information about the Site or the Service and special offers. You may opt out of such email by changing your account settings, using the “Unsubscribe” link in the message, or by sending an email to support@charmonia.com mail to the following postal address:

Charmonia LLC Customer Support
1968 S. Coast Hwy #697
Laguna Beach CA 92651

Opting out may prevent you from receiving messages regarding the Site, the Service or special offers.

ARBITRATION

While we are committed to making every reasonable effort to resolve any disputes you may have with Charmonia, in the event that such attempts prove unsuccessful, we both acknowledge that all claims, disputes, or controversies arising from or related to your use of the Service, these Terms, the purchase, sale, and/or redemption of any merchandise, or the content, display, or disclosure of any information in connection with the Services or any offers ("Claims") will be subject to binding arbitration. This encompasses Claims based on contract, tort (including intentional tort), fraud, agency, negligence (whether on your part or ours), statutory or regulatory provisions, or any other legal sources. It also includes Claims asserted as counterclaims, cross-claims, third-party claims, interpleaders, or through any other means, whether individually or in conjunction with other claims. In the context of this arbitration agreement, 'Charmonia' encompasses its affiliates, along with their respective officers, directors, employees, agents, or successors. Nevertheless, it is jointly acknowledged that either party may initiate legal proceedings in court to prevent infringement or other unlawful exploitation of intellectual property rights.

BOTH YOU AND CHARMONIA ACKNOWLEDGE AND CONSENT THAT EACH PARTY MAY EXCLUSIVELY PURSUE CLAIMS AGAINST THE OTHER THROUGH ARBITRATION, STRICTLY IN AN INDIVIDUAL CAPACITY. IN AGREEING TO THIS, YOU AND CHARMONIA HEREBY RELINQUISH THE ENTITLEMENT TO A TRIAL BY JURY, THE RIGHT TO ASSERT OR ENGAGE IN A CLASS ACTION LAWSUIT OR CLASS ACTION ARBITRATION, THE RIGHT TO ASSERT OR PARTICIPATE IN A PRIVATE ATTORNEY GENERAL LAWSUIT OR PRIVATE ATTORNEY GENERAL ARBITRATION, AND THE RIGHT TO ASSERT OR PARTICIPATE IN ANY FORM OF JOINT OR CONSOLIDATED LAWSUIT OR JOINT OR CONSOLIDATED ARBITRATION. IT IS WORTH NOTING, HOWEVER, THAT CHARMONIA WILL REFRAIN FROM INVOKING ITS RIGHT TO ARBITRATE ANY INDIVIDUAL CLAIM BROUGHT BY YOU IN SMALL CLAIMS COURT, PROVIDED THAT SUCH CLAIM IS FILED AND MAINTAINED AS AN INDIVIDUAL CLAIM.

Either party has the option to initiate arbitration, which will be conducted in accordance with the Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes of the American Arbitration Association ("AAA") in effect at the time the arbitration is initiated ("AAA Rules"), with modifications outlined in this Arbitration Agreement. You can access the AAA Rules on the AAA's website at https://www.adr.org or by contacting the AAA at (800) 778-7879. Any arbitration hearing you attend will take place in a location selected by the AAA within the same city as the U.S. District Court closest to your current billing address, or at another location agreed upon in writing by you and Charmonia.

A single, neutral arbitrator will be responsible for resolving Claims. This arbitrator will either be an attorney with a minimum of ten (10) years of experience or a retired or former judge, chosen in accordance with the AAA's rules. These procedures and rules may impose limitations on the scope of discovery available to either party. Should you or Charmonia request, the arbitrator will take appropriate measures to safeguard your customer account information and any other confidential information.

The payment of administrative and arbitrator's fees will be governed by the rules of the AAA. The decision made by the arbitrator is final and binding on both parties. Any Claim you wish to pursue must be initiated within one (1) year of the date the Claim arises.

GOVERNING LAW

You hereby agree as follows: (i) that the Services shall be regarded as exclusively situated within California; and (ii) that the Services shall be deemed passive in nature, not resulting in personal jurisdiction over us, be it specific or general, in jurisdictions other than California. These Terms (together with the Privacy Policy) and any Claims shall be subject to the internal substantive laws of the State of California, without consideration for its conflict of laws principles. It is explicitly stated that the United Nations Convention on Contracts for the International Sale of Goods shall not apply. You also consent to the personal jurisdiction of the federal and state courts located in Los Angeles County, California for any actions where we retain the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as delineated in the Arbitration provision above, which encompasses any provisional relief required to prevent irreparable harm. Additionally, you concur that Los Angeles County, California serves as the appropriate forum for any appeals arising from an arbitration award or for trial court proceedings in the event that the arbitration provision below is found to be unenforceable.

By accepting these Terms, you acknowledge and consent to the following: (i) the Services are to be regarded as exclusively situated in California; and (ii) the Services are passive in nature, and they do not establish personal jurisdiction over us, whether specific or general, in any jurisdiction outside of California. These Terms (alongside the Privacy Policy) and any Claims shall be governed by the internal laws of the State of California, without consideration for its conflict of laws principles. We explicitly exclude the application of the United Nations Convention on Contracts for the International Sale of Goods. You also affirm your willingness to be subject to the personal jurisdiction of the federal and state courts situated in Los Angeles County, California for any actions where we retain the right to pursue injunctive or other equitable remedies in a court with the appropriate jurisdiction to prevent actual or anticipated infringement, misappropriation, or violation of our copyrights, trademarks, trade secrets, patents, or other intellectual property or proprietary rights, as described in the Arbitration provision above, which includes any interim relief necessary to forestall irreparable harm. Additionally, you concur that Los Angeles County, California is the suitable venue for any appeals arising from an arbitration award or for trial court proceedings in the event that the arbitration provision below is determined to be unenforceable.

EFFECT OF HEADINGS; SEVERABILITY

The subject headings of the paragraphs and subparagraphs of these Terms are included for convenience only and shall not affect the construction or interpretation of any of its provisions. If any portion of these Terms is held to be unenforceable or contrary to law, such portion shall be construed in accordance with applicable law so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remainder of the provisions shall remain in full force and effect.

CHANGED TERMS

We may at any time amend these Terms, including our Privacy Policy and Disclaimers. The date of the last revision will be indicated by the “Last updated” date at the top of this page. Any such changes are effective immediately upon notice to you by us posting the new Terms on this Website. We reserve the right to update any portion of our Website, including these Terms, at any time. If you continue to use our Website after we have made revisions, your continued use constitutes consent to the revised Terms, Privacy Policy, and Disclaimers.

ADDITIONAL GENERAL TERMS

If any part of this Terms of Use agreement is held or found to be invalid or unenforceable, that portion of the agreement will be construed as to be consistent with applicable law while the remaining portions of the agreement will remain in full force and effect. Any failure on our part to enforce any provision of this agreement will not be considered a waiver of our right to enforce such provision. Our rights under this agreement survive any transfer or termination of this agreement.

You agree that any cause of action related to or arising out of your relationship with the Company must commence within ONE year after the cause of action accrues. Otherwise, such cause of action is permanently barred.

These Terms of Use and your use of the Site are governed by the federal laws of the United States of America and the laws of the State of California, without regard to conflict of law provisions.

We may assign or delegate these Terms of Service and/or our Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without our prior written consent, and any unauthorized assignment or delegation by you is void.

All rights not expressly granted in these Terms are reserved by us. If you do not see a usage scenario here that applies to your intended usage contact us at support@charmonia.com.

CONTACT INFORMATION

The owner of this website is Charmonia LLC. You may contact us by email at support@charmonia.com, or by mail at 1968 S Coast Hwy #697 Laguna Beach, CA 92651.

ENTIRE AGREEMENT; WAIVER

These Terms, together with the Privacy Policy and Disclaimers, constitute the entire agreement between us pertaining to the Website and supersedes all prior and contemporaneous agreements, representations, and understandings between us. Any waiver by us of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THESE TERMS OF SERVICE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF SERVICE TOGETHER WITH THE PRIVACY POLICY REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.