Enrico Bartolini

In-stock pieces ship from Pennsylvania within 7 business days.

Domestic

All of Enrico Bartolini's furniture pieces are custom made and hand crafted. Made-to-order pieces will take approximately eight to twelve weeks to complete and will ship from Pennsylvania once finished.

International

All of Enrico Bartolini's furniture pieces are custom made and hand crafted. Made-to-order pieces will take approximately eight to twelve weeks to complete and will ship from Pennsylvania once finished. We can project estimated shipping costs at the time of purchase and then a finalized shipping cost when the product is ready to ship.

By air:
Approximate travel time by Air: 7 days

By sea:
Approximate travel time by Sea: 30 days

Please Note: For international orders, it will be the customer’s responsibility to take care of any Taxes, Duties, and Government Surcharges in the country where the piece is being delivered. Please verify your country's current customs information.

PLEASE NOTE ITEMS FROM THIS BRAND ARE NOT ELIGIBLE FOR RETURNS OR REFUNDS.

For Damage Claims: Please contact us at care@charmonia.com within 48 hours if your item arrives with freight damage. We may require photos or other documentation.

The customer may cancel an order within 72 hours of making the purchase.

The quality of all materials used in building these custom pieces are of the highest standards. While using solid woods, our customer should understand that “Wood Never Sleeps.” Keeping this in mind, slight warping, seasonal checkmarks or other minor variations might occur as this custom piece continues to settle. However, this does not constitute a defect.

Since no two trees grow alike, the color and grain variations may differ, adding to the individual beauty of each piece.

If there is a concern with the quality of the piece, please feel free to promptly contact us to resolve the issue.

When positioning your hand-crafted wood furniture item, be sure to protect it from direct sunlight. The UV rays of the sun are very strong and can darken the original stain/color of the wood and also fade the fabric or darken the leather upholstery. Leather furniture is very sensitive to heat and sun damage. Position it away from windows, and from heat sources such as fireplaces, radiators and central heating vents. Be sure to dust first, and then protect your wood pieces by using a soft cotton cloth and lemon oil polish. Apply the lemon oil polish to the cloth, not directly onto the wood. Polish in the same direction as the wood grain, not across or in circles, and do not leave any heavy oil residue on the wood piece when finished. Do not over polish.

Rubber, cork, vinyl or plastic products can damage some finishes. Use caution when placing telephones, cell phones, clocks and electronics on a finished surface, as most have rubber or plastic cases or footpads which can react with a lacquer finish. Avoid placing vinyl or cork placemats, coasters or tablecloths directly on a wood surface. To prevent damage, use a protective layer (cotton, linen or felt cloth) between the object and the finish. Use protective padding under these items to avoid damaging the finish. Use caution when placing items that radiate continuous heat on fine wood furniture. For example, some computers or stereos can raise the surface temperature by up to 20 degrees. Prolonged use without protecting the finish may damage your furniture.

Avoid heat and light. In a natural state, wood contains a surprising amount of moisture. Preserving appropriate moisture levels is key to the preservation of fine furniture.

Accordingly, position fine wood furniture away from heating vents, fireplaces or radiators. Don’t store fine furniture in attics, where temperature and humidity levels vary widely from summer to winter, day and night. Avoid placing furniture in areas where it will sit in direct sunlight, which can fade fine furniture; use drapes, sheers or protective window films to guard against the sun’s rays. Exposure to moisture, dry air (keep away from the direct air flow of heat vents) direct sunlight, extreme heat or cold should always be avoided. For any spills on a wood surface, immediately wipe the surface with a clean, dry cotton cloth and reapply a coat of lemon oil polish.

WARNING: Liquids containing alcohol and solvents will damage the finish; Especially finger nail polish remover, hairspray, and perfume. If a spill occurs onto the fabric or leather upholstery, quickly soak up the area with a soft cotton cloth and then have it professionally cleaned. Do not use household cleaners. All metal pieces should be cleaned with a soft Micro Fiber Cloth.